Refund and Return Policy

Refund and Return Policy

Our return and refund policy lasts 14 days. If 14 days have passed since your purchase was delivered, unfortunately we cannot offer a refund or exchange.

1. Conditions for Return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Process

To initiate a return, please contact our customer support team with your order number and the reason for the return. We will provide the necessary instructions for shipping the product.

3. Defective or Damaged Products

If you received a defective or damaged product, please contact us immediately so we can assess the problem and find a solution, which may include a full refund or sending a new product.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you. If the return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.